Privacy policy

Privacy Policy

Last updated: June 19, 2025

PsyCloud (“we”, “our”, “us”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you access or use our Services.

By using our Services, you acknowledge and agree to the practices described in this Privacy Policy.

Personal Information We Collect

Depending on your interaction with our Services, we may collect:

  • Contact Information – name, address, phone number, email.

  • Payment Details – payment method, card data, billing info.

  • Account Information – login credentials, preferences.

  • Order & Activity Data – items viewed, purchased, cart, wishlists.

  • Device & Usage Data – IP address, browser type, device identifiers, interaction history.

How We Collect Information

  • Directly from you – when creating an account, making a purchase, or contacting us.

  • Automatically – through cookies, pixels, and similar tracking tools.

  • Through service providers – including Shopify’s infrastructure, payment processors, and analytics partners.

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate our website, improve functionality, and enhance your shopping experience. Cookies help us remember your preferences, analyze site traffic, and deliver personalized content or advertising (where legally permitted).

You can manage or disable cookies in your browser settings. Please note that some features of the Services may not function properly without them.

How We Use Information

We process personal information to:

  • Provide, operate, and improve our Services.

  • Process and deliver your orders.

  • Personalize your shopping experience.

  • Communicate with you regarding support, order updates, or promotions.

  • Detect, prevent, and investigate fraud or security issues.

  • Comply with legal, regulatory, and tax obligations.

How We Share Information

We may disclose personal information to:

  • Shopify (our eCommerce platform provider).

  • Service providers – payment processors, shipping/fulfillment partners, IT & analytics tools.

  • Marketing partners – for personalized advertising, where legally permitted.

  • Legal authorities – where required by law or to protect rights and safety.

Children’s Privacy

Our Services are not directed to children under the age of 16 (or the minimum legal age in your jurisdiction). We do not knowingly collect information from minors.

Data Security & Retention

We implement reasonable technical and organizational safeguards to protect your information.
We retain order and account information for as long as necessary to provide Services and as required for tax, accounting, and legal compliance.

International Data Transfers

Your data may be processed outside your country of residence, including the United States and countries where Shopify operates. Where applicable, we rely on GDPR Standard Contractual Clauses or other legal safeguards to protect such transfers.

Your Rights

Depending on your location, you may have rights under data protection laws (including GDPR and CCPA) to:

  • Request access to your personal data.

  • Correct or update inaccuracies.

  • Request deletion (“right to be forgotten”).

  • Opt-out of targeted advertising and data sharing.

  • Withdraw consent for promotional communications.

To exercise your rights, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date above reflects the latest version.

Contact Us

If you have questions or wish to exercise your rights, please contact:

📧 Email: info.psycloud@gmail.com
📍 Business Location: Tel Aviv, Israel